Do you take PDF files?
— Yes, PDF is an acceptable file format for your online store. You can find out the best practices in exporting to PDF files in these Guidelines for Publishers.
How do I contact PressPad?
— Call +1 (888) 712-0331 or email us at support@presspadapp.com.
Does PressPad Store offer subscriptions?
— Yes, it does. The PressPad Store supports auto-renewable monthly subscriptions. Once subscribed, the user will be billed each month until they cancel their subscription manually; in their PayPal dashboard.
Is there any governance plan for my own Store?
— Yes, there is. After registration, you are all set to upload your first PDF files. After that, you will be able to see your store in one of the two available domains your_store.presspad.store and/or your_store.readmag.online . This is your free trial. During that time, we stay in contact with you to make sure that your store meets your expectations. If you decide to continue with us, we will set up your payment gateway (PayPal or Stripe as per your requirements), and from this point, you'll be able to collect money for every transaction.
Can the subscriber receive current and future issues exclusively without accessing the past editions at the same time?
— The subscriber receives access to the whole archive, including back issues, until they terminate their subscription manually.
Is the Store compatible with any computers?
— PressPad Store is available for the latest Internet browsers, i.e. Chrome, Firefox and Safari.
Will I receive sales reports?
— Detailed reports are available in your admin panel. You can also connect and set up Google Analytics for your PressPad Store account. In this way, you will get access to detailed analytics, including real-time analytics, for free.
Is there a free trial period available?
— Yes, there is a 7-day trial period. You'll be able to preview the Store's functionalities, check how it works, and adjust its design to your needs. During a trial period, you cannot sell any publications online, but all other functionalities are available to you.
Can I have a look at any sample publication available via PressPad Store?
— Of course. Our own free publication called "Digital Publishing Guide" is available there.
Who does all the uploading – you or me?
— Each publisher needs to register a PressPad account and upload their publication in PDF format themselves. The control panel is easy to use. However, we're always happy to help you. Contact us if you need our support.
What if I want to resign from PressPad?
— Should you decide to stop using PressPad, you should contact us. We will cancel your recurring payment, but your online Store's reader will stay active to support your current purchasers.
I resigned from PressPad, but my account has not been closed. Why?
— In this case, your PressPad Store account will not be physically closed because we have to continue supporting the readers who have paid for your publications. We do not charge any fees for such accounts, and you may always reopen them at a later date.
How do I get paid — via electronic transfer or PayPal? When are the monthly payments made?
— We use PayPal for payments. PressPad processes payments during the week after the tenth of each month (when the sales report is generated). If the tenth falls on the weekend, we start sending the publishers their money on the following Monday. Please note that we process all payments with a month's delay. This is due to the grace period for your clients' transactions.
